CS Digital Marketing

What Is the Google Map Pack and How Do You Rank in It?

The three businesses shown with a map at the top of local search results get most of the clicks. Here is what the Map Pack is and how to get into it.

By Coen Stewart

When you search for a local service on Google, you usually see a map with three businesses listed underneath it, before the regular website results. That block is called the Google Map Pack. It is the most valuable real estate in local search, and most clicks for local searches go to those three listings.

Why the Map Pack matters

Think about how you search when you need a tradie or a restaurant. You type something like "electrician near me" or "cafe Mandurah," glance at the top three results, check the star ratings, and call one. You probably never scroll past the map.

That is how most people search. The businesses below the Map Pack, in the regular website results, get a fraction of the attention. If you are not in the top three, you are effectively invisible to most of the people searching for what you do.

The three things Google uses to rank the Map Pack

Google decides which three businesses to show based on three factors.

Relevance is how well your business matches what someone searched for. This comes from your Google Business Profile: your category, your services, and your description. The more complete and accurate these are, the better Google understands what you do.

Distance is how close you are to the person searching. You cannot change your location, but you can make sure Google knows exactly which suburbs and areas you serve.

Prominence is how well known and trusted your business is. Reviews, citations on other websites, and an active profile all feed into this.

How to get into the Map Pack

The path is the same for every business. First, fully optimise your Google Business Profile so your relevance is high. Pick the right category, list all your services, write a complete description, add photos, and turn on every attribute.

Second, build your prominence. Get reviews consistently and respond to them. Make sure your business name, address, and phone number are listed consistently across directories like Bing, Apple Maps, and Yellow Pages.

Third, back it all up with a website that reinforces your location and services. When your website, your profile, and your directory listings all tell the same story, Google trusts your business and ranks it higher.

This is not a one-time job. The businesses that stay in the Map Pack keep their profiles active, keep getting reviews, and keep their information consistent. It is ongoing work, but it is the work that brings in customers.

If you want to know where your business currently ranks and what is keeping you out of the Map Pack, get a free audit. We will show you exactly where you stand and what to fix.

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