Privacy Policy

When you fill in our contact or audit-request form, we collect the details you give us: your name, email address, phone number, business name, and any message you send.

We also collect basic, aggregate website analytics (such as page views and general location) to understand how the site is used. This analytics data does not identify you personally.

We use your information to:

• respond to your enquiry and provide a free audit or quote;
• deliver our services if you become a client;
• improve how this website works.

We do not sell your information, and we do not send marketing you did not ask for.

Form submissions are stored securely in our database and customer-management tools, and are sent to our business email. We use trusted third-party providers (for hosting, our database, and email) to run the site and our business. Some of these providers may store data on servers located outside Australia. We only share your information with providers that help us operate, and only as needed.

We keep your information only as long as we need it to respond to you or to provide our services, after which it is deleted or archived.

You can ask us to access, correct, or delete the personal information we hold about you at any time. Just email us and we will action it.

We take reasonable steps to protect your information from loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, but we work to keep your data safe.

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown above.

Questions about your privacy or this policy? Email coen@csdigitalmarketing.au.